If you are not satisfied with your Invoice2go plan and would like to cancel your subscription, please refer to the following steps to cancel your account and request a refund.
Please note all refund requests are subject to review based on the terms of our billing policy.
Invoice2go Website and Android Google Play Purchases
If you purchased Invoice2go on either our website or through the Google Play Store on your Android device, you can request a refund by contacting our Support team.
We require the following information to process your refund request:
- Invoice2go account ID and email address
- Reason for leaving Invoice2go
- Date of Purchase
Once you have submitted your refund request, please allow for 10 business days for the refund to process. The refund will be returned in the same method of payment used for the purchase.
iTunes App Store Purchases
Apple currently handles all purchases and refunds in the iTunes App Store. To cancel or change your Invoice2go plan on your iOS device, follow these steps within your iTunes account.
Refunds for recurring subscriptions are not guaranteed, and eligibility is determined by Apple. In order to request a refund, you'll need to contact Apple directly.
- Visit https://getsupport.apple.com/
- Click Billing and Subscriptions
- Click Subscriptions and Purchases
- Click Request a Refund
Choose how you would like to request a refund (request a refund online, or by email)