Can I pass the transaction fee to my customer?

New legislation has come into effect that impacts debit and credit card transaction fees in the United Kingdom.

Under the Payment Services Directive (PSD2), it is now illegal for any business to charge a customer extra for using a debit or credit card in the UK. This includes passing on the debit or credit card processing fee to a customer.

Before you use the fee pass-through feature in Invoice2go, make sure you are familiar with applicable laws and regulations in your area for passing transaction fees on to customers.

How do I turn off fee pass-through in my account?

iOS, iPhone and Android

  1. From the side-navigation menu, tap on Settings
  2. Under the 'Company' section, tap on Client payment options
  3. Toggle off option to Add online fee

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Web

  1. From the side-navigation menu, click on Settings
  2. Under the 'Company' section, click on Client payment options
  3. Toggle off option to Add online fee

 

 

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