If you are an Invoice2go legacy app or classic desktop user, you can only access your Invoice2go documents on the device that you originally downloaded the app and created your account.
If you change or lose your device, you will lose access to those documents. We recommend exporting your data to a safe location so you always have your information. Unfortunately, we are currently not able to migrate your data to the current app version; however, our team is working on a solution in the coming months to help you successfully migrate this data.
If you want to use the new Invoice2go so all your documents and data going forward are automatically backed up and accessible from all devices, you can create a new account on invoice2go.com or by downloading the latest version from the Apple App Store or Google Play store.
*Please note that this article applies to the old Invoice2go app (app icon with white background and green planes) and Classic Desktop product.