You may disable auto-renew for your subscription at anytime. If you disable automatic billing, your subscription will expire at the end of your current term and you will lose access to any promotional pricing for which you were eligible.
When you disable auto-renew, you opt out of your auto-renew pricing, which means your next renewal price may change based on the current price for your plan. In some cases, the payment may be declined by your bank for a variety of reasons. If this happens, your account will temporarily expire and we’ll notify you via email. We will try to process the payment again to get you back to easy invoicing as soon as possible, or you can manually renew your account anytime at buy.2go.com.
Invoice2go does not offer refunds for any time remaining in your current subscription term after you disable auto-renew or for any prior lapsed subscription terms.
If purchased through buy.2go.com, your subscription is set to automatically renew immediately at the end of the subscription term. At that time, Invoice2go processes a payment using the payment details you originally provided at buy.2go.com.
Follow these steps to disable auto-renew for your subscription:
- From your Invoice2go home menu, click on Settings
- Under Account, click on Plan Details
- Click on Update Payment Method
- At the bottom of the page, click on Disable auto-renewal
- Your account will no longer be set to auto-renew and will expire on the expiration date
Apple currently handles all purchases and refunds in the iTunes App Store. To cancel or change your Invoice2go subscription on your iOS device, follow these steps within your iTunes account.
If you purchased your subscription through your Android device, the payment is managed through Google Play. In order to cancel or change your subscription, follow these steps within your Google Play account.