Scheduled payment reminders will not be sent to your customers once invoices have been marked as fully paid, either manually or paid through the Invoice2go debit and credit card payment option.
For all of your payments that you receive outside of the Invoice2go app (e.g. check or cash), you can manually record full or partial payments. With payments enabled, your clients’ payments will automatically record on their respective invoices and will be filed away in your paid invoice folder for record keeping.
Partial payments will not stop payment reminders from going out. In order for payments reminders to not go out, the invoice must be marked fully paid.
Turning off payment reminders in settings will cancel all your scheduled reminders across all your invoices.
To use Payment Reminders, you must have a Pro, Enterprise, or Unlimited subscription plan. If you are on the Invoice2go Starter plan, upgrade to use Payment Reminders.
Do these steps look different? If so, you may be using a previous Invoice2go version. See instructions here.