Email Two-Factor Authentication

Managing your invoices just got safer. A new two factor authentication (2FA) feature will be added to Invoice2go for an additional layer of security. If your account is connected to Xero, and you are located in Australia, 2FA will be mandatory to log in to Invoice2go.


How does 2FA work?

With 2FA, each time you log in to your Invoice2go account, an email will be sent to your account asking you to confirm your identity. Simply launch your email, click on the verification button, and then switch back to Invoice2go. Invoice2go will now have confirmed you as the owner of your account, and you will now be logged in as usual. This will be the new standard flow every time you log in to your account.

2FA is optional for most users, but it will be mandatory for all users located in Australia who have taken advantage of our Xero integration. This requirement is to comply with ATO's requirements for digital service providers.


How can I enable or disable 2FA

If you are an Invoice2go user located in Australia and use our Xero integration, 2FA will automatically be enabled and cannot be disabled. However, if you do not fit this criteria but would like to enable 2FA, please refer to the below steps.

  1. Click on Settings
  2. Click on Security
  3. Toggle on (or off) two-factor authentication
  4. Click Save

2FA will now be enabled on your account, and will be enforced on subsequent logins. 


What do you need to do?

You’ll get a notification and an email once 2FA is up and running. On mobile, all you’ll need to do is update your app to the latest version. On the web, your software will automatically update next time you log in on a desktop or laptop computer. 

Have more questions? Submit a request