Each time you log in to Engage, you will be provided with a list of suggested contacts to reach out to or follow up with. These can be found on the Contact list page. There may be a name on the list that you have recently contacted. You can choose to skip reaching out to that contact by clicking on Skip below their name. The contact will then be rescheduled to match their frequency setting.
What if I don't want to communicate with a particular contact this week?
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