Slowness, Glitches, and General App Issues

If you notice that your Invoice2go app is behaving slower than usual, it may be time to check for available updates for the app. We release new versions frequently, many of which contain bug fixes for the previous version, so it's a good idea to always make sure that your Invoice2go app is fully updated to our latest version. 

 

iOS

To check for updates,

  1. Go to the iTunes App Store on your device 
  2. Find the Invoice2go app
  3. If there are any updates, tap Update to download the updated app

 

Android

To check for updates:

  1. Go to the Google Play Store on your device 
  2. Find the Invoice2go app
  3. If there are any updates, tap Update to download the updated app  

For steps on how to enable or disable automatic app updates, please see this article. 

Clear your app cache:

  1. Go to your device Settings

  2. Find Apps (or Applications/App Manager, depending on your device), then locate the Invoice2go app 

  3. Tap on Storage and the buttons for clearing the cache and app data will become available 

 

WebApp

The Invoice2go web app can experience issues when the cached data on your browser becomes too large. To ensure that this doesn't happen, we recommend that you:

  • Use the most updated version of Google Chrome
  • Ensure that your internet browser is up to date
  • Clear your cache and cookies on a weekly basis
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