Stripe Payments Processor

Invoice2go has partnered with Stripe, a PCI Service Provider Level 1 payment processor, to allow you to accept debit and credit card payments on invoices you send to your customers. From your Stripe account, you can access information like incoming transactions, their associated payment ID number, and when they will be deposited into your bank account.

In order to turn payments on, you will need to link your bank account with Stripe before you can accept any card payments. Stripe requires your bank information to validate your business, deter fraud and comply with government regulations. If you have a PayPal business account with a bank account setup, you may provide this information as your bank information.

Linking Your Stripe Account

You can turn on Stripe payments either from settings under client payment options or at the invoice level. We recommend you keep payments enabled at the account level and turn it off at the invoice level for particular jobs where you want your customers to pay with cash or check. Please note, if you enable payments on an individual invoice, payments will automatically be toggled on for your account. 

If you are enabling payments for the first time, you will be prompted to set up a Stripe account. If the account email you used to sign up for Invoice2go is already registered with a Stripe account, you won’t need to create a new one — just log in to your existing Stripe account with your current Stripe credentials.

iOS and Android

1. Tap the Profile icon in the top right corner of the home screen
2. Tap Client payment options
3. Next to Stripe-cards, tap Set up
4. Tap Connect with Stripe
   • If the email you used to sign up for Invoice2go is already registered with a Stripe account, sign into Stripe with your Stripe login credentials to link your bank account. If not, proceed to step 5.
5. Enter your company information and bank details on the Stripe account registration form
6. Once you have completed the form, tap Done
   
   • Once the form is completed, you will be prompted with a page on the app letting you know that Stripe is currently reviewing your application.
   • Once approved, you can toggle on Accept debit and credit cards in the Stripe section of your client payment options, or toggle on Stripe at the invoice level. 

Web

1. Click on your Company name in the upper right corner
2. Click on Account & settings
3. Click on Client payment options
4. Under Stripe, toggle on the Accept card payments
5. Click on Connect with Stripe
   • If the email you used to sign up for Invoice2go is already registered with a Stripe account, sign into Stripe with your Stripe login credentials to link your bank account. If not, proceed to step 6.
6. Enter your company information and bank details on the Stripe account registration form
7. Once you have completed the form, click on Done
   • Once the form is completed, you will be prompted with a page on the app letting you know that Stripe is currently reviewing your application.
   • Once approved, you can toggle on Accept card payments in your client payment options, or checking the box next to Stripe on the payment methods at the invoice level.

Deposit times and Processing Fees

Once you have set up your Stripe account and start receiving online payments from your customers, Stripe will process your funds and should deposit them into your bank account. Please note that deposit times will vary based on your location. The first transaction you receive will take at least 7 business days to transfer, which is a necessary holding period for compliance with anti-money laundering regulations and to reduce the risk of fraud.

There is a fee per transaction. Fees vary by subscription plan type and location. To see the exact rates for your plan, see this article.  

Country Availability