Invoice2go Online Payment Options

Invoice2go has partnered with Stripe and PayPal to help you get paid quicker and make paying online easier for your customers no matter where they are located. 

Additionally, we’ve made significant improvements to these features with our latest releases. 

Please note that these payment options do come with standard processing fees.

What are the benefits of online payments?

Payment variety: Giving your customers a variety of payment options to choose from on invoices can make providing great customer service easier. By allowing customers to pay through their preferred payment method (credit card, PayPal, or offline) you can open up your business to a broader range of customers. 

Quicker turnarounds: Getting paid through online payments with Invoice2go is fast and simple. When you send an invoice, customers will be able to pay directly through our payment portal. These payments will show up directly in your PayPal or Stripe account, where you can then deposit them into your bank account. This way, you can see quicker turnaround times on payments as opposed to offline methods such as cash or checks. 

Seamless reporting: When an Invoice2go customer pays an invoice online, that transaction will automatically be recorded within the Invoice2go app and will reflect on your reports. This way, you don't need to manually match offline payments to documents and can focus on winning new work. 

Recent Improvements:

Invoice2go is dedicated to continuously adding new and exciting features to our online payment options. Some of our latest features include: 

Tips: You can now give your customers the option to leave a suggested or custom tip amount on a document. Small business owners already using this feature, on average, have been receiving a tip amount of 17%.

Track your PayPal transactions within the Invoice2go app: Keeping track of your PayPal transactions can now be done directly in the Invoice2go app. When you start accepting payments through PayPal, go to the client payment options section of the Invoice2go app and go to the PayPal section. There, you will see your recent PayPal payments at a quick glance. There is no need to switch between apps. 

Payments Customization: We’ve made online payments customizable to your business needs. We give you the ability to enable payments on your account as a whole within the client payment options section, or to toggle them on or off for individual documents. This way, if there are certain documents you only want PayPal payments turned on, and others you only want Stripe payments on for, this is possible.

Where can I enable online payments:

Mobile: 

  1. Tap on the Profile icon in the top right corner
  2. Below Settings, tap on Client payment options
  3. Here, you can enable both Stripe and PayPal transactions

Web:

  1. Click on your Company name in the top right corner
  2. Click on Account & settings
  3. Below Settings, click on Client payment options
  4. Here, you can enable both Stripe and PayPal transactions

Additionally, payments can be enabled on individual documents. 

Competition: 

To celebrate our latest improvements, we’re giving customers that don’t currently use online payments the chance to win 1 of 5 Unlimited Invoice2go subscriptions for 12 months for using online payments. Below are the full terms and conditions:  

Competition is open from 30 March 2021 - 30 April 2021. The prize includes 1 of 5 free subscriptions to the Unlimited Invoice2go membership for 12 months. To be eligible to enter, you must be a current primary account holder on any Invoice2go subscription, and take action by enabling Online Payments - including both Stripe and PayPal - on your account, and have a customer pay through one of these payment options. This competition is only open to accounts that have never received a payment in Invoice2go via these online payment options before. The winners will be selected at random and will be contacted via email on 10 May 2021. The prize cannot be exchanged for cash.

Where can I learn more about online payments?

For additional resources regarding our online payment options, please check out our Payments help center articles, which include information on transaction fees, payout times, and refunding online payments.

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