Change Account Email Address

You may want to change the email you use to access and receive emails from Invoice2go. Changing your email will change the email used to access all your accounts and can impact the email in which you receive account, subscription, marketing and payments-related communications

Changing your email will impact how you log in to all your accounts.

If the email says ‘Account owner’ next to it, changing your email will change the email in which you receive account, subscription, marketing and payments-related communications.

If you have payments enabled on any of your accounts, changing your Invoice2go email will not impact your Stripe account access. The email that receives payment notifications may need to be updated separately by contacting support.

When you change your email, two emails will be sent:

  • A notification email to the original email that the email is being changed.
  • A validation email to the new email. You must click the verify link in the validation email for the email change to take effect.

iPhone and iPad

  1. From the side navigation menu, tap on Settings
  2. Under the Account section, tap on Account details
  3. Tap on Email
  4. Edit new account login email
  5. Tap on Save
  6. Tap on Confirm change
  7. In order for the email change to take effect you must click the validation link in the email sent to the new address. The new email will not display within the app until the link is validated from the validation email

Android

  1. From the side navigation menu, tap on Settings
  2. Under the Account section, tap on Account details
  3. Tap on Email (Account owner)
  4. Edit new account login email
  5. Tap on Okay
  6. Tap on Change email
  7. In order for the email change to take effect you must click the validation link in the email sent to the new address. The new email will not display within the app until the link is validated from the validation email

Web

  1. From the side navigation menu, click on Settings
  2. Under the Account section, click on Account details
  3. Click on Change email
  4. Edit new account login email
  5. Click on Confirm change
  6. In order for the email change to take effect you must click the validation link in the email sent to the new address. The new email will not display within the app until the link is validated from the validation email

Do these steps look different? If so, you may be using a previous Invoice2go version. See instructions here.

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